August 20, 2020
The “new normal” that we faced during this past year is unprecedented in every respect for us and for you. We opened our historic property in 2011 as a meeting and special event venue to serve our clients, our guests, and our community. When we made the difficult decision to close our facility on March 16th, 2020, we did it with a heavy heart, knowing it was in the best interests of everyone, including our team members. We chose to remain closed until we could safely reopen and protect the health and safety of guests, vendor partners, and team members.
As we have reopened our venue under NC Executive Orders, we have implemented new protocols for guests, vendors, and team members that are in place to protect each of us in every way possible, using the best available science on sanitation and cleanliness for public areas, back of house corridors, food and beverage facilities, and even our outdoor venues. We have continued to revise and update these protocols as industry experts provide us additional guidance and best practices. These protocols are extensive and exceed those of many other venues and similar facilities.
Our primary concern remains the health and safety of our guests, our vendor partners, and our team members. Nothing will be sacrificed or compromised toward that objective.
To that end, our health and safety protocols have been developed around specific areas of responsibility for each of those groups.
This document represents a summary of WinMock Guest Health and Safety Protocols, including the new NC Executive Order 215 that lifts capacity and mandatory mask requirements for our indoor and outdoor settings.
Thank you for your confidence in our WinMock team, to always serve with your health and safety as our primary goal.
Wayne Thomas, Owner and President of WinMock at Kinderton
For our WinMock Guests
Guest and Staff Guidelines
Under Executive Order 215 by the State of North Carolina, WinMock will not require guests to wear face coverings when in public places, indoor or outdoor, if they have completed COVID vaccination regimens, including the waiting period of two weeks after their second vaccination. Guests are asked to continue wearing masks if they are not vaccinated or prefer that level of protection. All WinMock staff members and our vendor partners will continue to wear facemasks when on duty until further review by our leadership team. Appropriate signage will also be displayed offering facemasks and hand sanitizer at the entry of each venue.
Cleaning and Sanitizing Guidelines
WinMock uses cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria, and other airborne and bloodborne pathogens. Our public guest areas will continue to be cleaned using the following general protocols (specific cleaning and sanitizing guidelines available in our Operations and Facilities protocols):
Food and Beverage Guidelines
WinMock has created new standards and procedures of food and beverage service to ensure guest safety while maintaining a high standard of quality for all events. For a complete set of our food and beverage guidelines, please see a member of the WinMock team. Our food and beverage service guidelines will include: